Yes. We deliver nationwide across all seven Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. International shipping outside the UAE is not available.

Dubai Same-Day: Orders placed before 4:00 PM qualify for same-day express delivery for AED 25.
Other Emirates: Standard delivery takes 1 to 2 business days for AED 40.

Any order totaling AED 350 or more automatically qualifies for 100% free standard delivery anywhere in the UAE.

Once your order is processed and dispatched with our courier or licensed vendor, you will receive real-time dispatch updates and driver tracking details via WhatsApp or email.

We accept Cash on Delivery (COD) at your doorstep, as well as secure online credit/debit card payments in UAE Dirhams (AED).

Yes! You can contact our team directly at +971 527478098 to place an order, inquire about flavor availability, or get product recommendations.

100% yes. We strictly partner with registered, licensed UAE distributors and vendors. All disposable vapes, e-liquids, IQOS devices, and Cuban cigars are sealed, original, and compliant with UAE standardization guidelines.

Non-consumable hardware (mods, charging units, kits) that are dead on arrival (DOA) or defective can be reported within 3 days of delivery. Contact us at support@puffdxb.com or via WhatsApp with video proof to arrange a replacement under our Return Policy.

In accordance with UAE federal law regarding tobacco, e-cigarettes, and nicotine products, you must be at least 21 years of age to purchase. Our couriers are legally required to verify a valid Emirates ID or Passport upon delivery.

If the recipient is unable to present a valid physical government-issued ID confirming legal age, the courier will refuse package release, and the order will be canceled immediately.